Ordering & browsing our site When you make a purchase or create a customer account on our site, as part of our buying and selling process, we collect the personal information you provide us that is necessary to prepare and deliver your package, such as your name, address and email address, postal address and telephone number. The information collected is intended solely for processing your order. Emails If you have decided to follow Gene's Calabash creations by email (via the form on our site or by checking the corresponding box in the purchasing process), we use your email address to send you Gene's Calabash news or to provide you with information relating to your purchase or browsing history on our site. Please note that if you no longer wish to receive these emails, you can unsubscribe at any time by clicking on the “Unsubscribe” unsubscribe link located at the bottom of the emails or by contacting us at contact@genescalabash.com. The effect is immediate. Data retention If you create a customer account, the data will be retained until you send a request to delete them or after a period of inactivity on your part (for a maximum of 2 years from the end of the commercial relationship (e.g. last order) or last contact (e.g. click in one of our emails). If you agree to receive emails from Gene’s Calabash to follow our adventures, your data is retained until you request to unsubscribe or delete your personal data, or after a certain period of inactivity (for a maximum of 2 years from the last contact (e.g. click in one of our emails). When you contact us to obtain information, the data could be retained for only 2 years from the date of collection or the last contact at your initiative. COOKIES When consulting the Site, cookies are placed on your computer, tablet or smartphone. What is a cookie? A cookie is a small text file containing information, which is saved on the hard drive of your terminal (e.g. computer, tablet or mobile phone) when you visit a website using your browser software. It is transmitted by the server of a website to your browser. The cookie file allows its issuer to identify the terminal in which it is saved during the validity period or registration of the cookie concerned. A cookie cannot be traced back to a natural person. How do we use cookies on this site? Functionality cookies These cookies are not essential for browsing the Site but allow the operation of the Site to be optimized and to offer smooth and personalized browsing. In this case, the Publisher uses only one cookie of this type. This is the session cookie. Its lifespan is equal to the duration of the User's session. This time is limited to 1 hour in the event of inactivity and a maximum of 24 hours. Audience measurement cookies (statistics) These cookies collect information on how visitors use a website. For example, the number of visits, the most visited pages, etc. Google Analytics, the audience measurement and statistics tool used by the Site. The statistical data obtained are not transferred to third parties or used for other purposes. How can I manage cookies? Several options are available to the User to manage cookies. However, you should know that any settings made by the User may modify Internet browsing and the conditions of access to certain services requiring the use of cookies. QUESTIONS For any information, complaints or questions relating to this Privacy Policy, the Customer must contact the company GENE’S CALABASH by email: contact@genescalabash.com or by mail to Lieu-dit Macaille 97121 Anse-Bertrand